Last December 12, 2023, Bill 326 of 2022, which amends Law 1480 of 2011 and creates protection measures in favor of e-commerce consumers, was approved in its fourth debate in the plenary session of the House of Representatives.
The purpose of these amendments is to adopt measures to protect the guarantees in favor of the e-commerce consumer, including changes in i) the refund of money through the right of withdrawal; ii) the characteristics of the information that must be published on the products and/or services offered by electronic means; iii) the obligation to provide guidance and assistance to consumers through channels of attention in electronic commerce, among others.
Finally, as soon as this project continues with its legal course, it will enter into force as soon as it is published.
